Complaints
If you are happy or unhappy about something at Fairfield please let us know.
Complaints
Some complaints can be sorted out quickly and easily. If you speak to a Fairfield staff member they might be able to sort out your complaint straight away.
Other complaints are more serious and can be more difficult to sort out.
There are different ways to complain:-
Fill in our online form. web click here
Talk to your key worker or another member of staff.
Contact someone else.
If you don’t want to contact someone at Fairfield there are other people who can help you to make a complaint. People who might be able to help are:-Childline
Telephone: 0800 1111
Website: click here
National Autistic Society helpline
Telephone: 0845 070 4004
Website: click here
Ofsted children’s rights helpline
Telephone: 0800 528 0731
Website: click here
Talk to: Talk to Friends and family
Talk to: Talk to Your social worker - ask your keyworker if you need help finding numbers